Todd A. Boyle, Ph.D.
Professor of Operations Management

Funded Research Chairs - Grants - Infrastructure - Contracts

2017-2019 - Various research services contracts related to the deployment of community pharmacy CQI programs.

2016-2017 - Nova Scotia Health Research Foundation (NSHRF) Knowledge Sharing Support Award, Dr Todd Boyle (PI), Drs. James Barker, Andrea Bishop, Maureen Coady, Certina Ho, Neil MacKinnon, Tom Mahaffey, David Mattie, Bobbi Morrison, Andrea Murphy (Co-investigators), Pam Zinck (Community Pharmacist), Beverley Zwicker (Healthcare Decision Maker), SafetyNET-Rx Online: Sustaining a Leading Community Pharmacy Medication Error Initiative Through E-learning- $9,997.00.

2015-2016 - Nova Scotia Health Research Foundation (NSHRF) Development/Innovative Grant - Dr. Bobbi Morrison (PI), Drs. James Barker, Andrea Bishop, Todd Boyle, Thomas Mahaffey, Andrea Murphy (Oo-Investigators), Beverley Zwicker (Healthcare Decision Maker), Patient Trust in Community Pharmacy: An Exploration of the Influence of Patient Trust on Willingness to Use Expanded Scope of Practice Services - $14,146.00.

2014-2017 - Nova Scotia Health Research Foundation (NSHRF) Establishment Grant – Dr. James Barker (PI), Dr. Todd Boyle (co-PI & Mentor), Drs. Neil MacKinnon, Thomas Mahaffey, Bobbi Morison, Andrea Murphy, Marilyn MacDonald, Certina Ho (Co-Investigators), Andrea Bishop (Associate), Ms. Beverly Zwicker, Ms. Sylvia Hyland (Healthcare Decision Makers), A framework for communicating medication incidents in Nova Scotia community pharmacies - $113,829.00

2012-2017 - Canada Research Chair in Quality Assurance in Community Pharmacy - Federally funded research chair focused on medication error reporting and continuous quality improvement in community pharmacies - $500,000.00

2011-2014 - Canadian Institutes of Health Research (CIHR) Partnerships for Health System Improvement - Dr. Todd Boyle (PI), Dr. Neil MacKinnon (co-PI), Ms. Bev Zwicker (Health Care Partner), Drs. Darren Ashcroft, David Brushwood, Thomas Mahaffey (Co-Investigators) Medication Incident Reporting in Community Pharmacy: Determinants of Reporting and Regulatory Effectiveness - $216,672.00

2009, 2010, 2011, 2012 - Human Resources and Skills Development Canada Summer Jobs Grant, Dr. Todd Boyle (PI)- Supplemental funding for six summer research students in the area of QRE reporting in community pharmacies, $6,500.00 (approx)

2009-2012 – Nova Scotia Health Research Foundation (NSHRF) - Drs. Todd Boyle (PI), Neil MacKinnon (co-PI), Thomas Mahaffey, Lars Hallström, Bev Zwicker, and Holly Etchegary (Co-Investigators). A Prescription for Patient Safety: Implications of Continuous Quality Improvement (CQI) on Adverse Drug Event Reporting and Learning in Nova Scotia Community Pharmacies – $125,711.00.

2011-2012 - The Canadian Foundation for Pharmacy Innovation Fund - Dr. Neil MacKinnon (PI), Dr. Todd Boyle (co-PI), Dr. Thomas Mahaffey, Ms. Bev Zwicker, and Ms. Andrea Scobie (Collaborators). SafetyNET-Rx: Development and Testing of Evaluation Guides - $48,382.00

2011 – Innovacorp Early Stage Commercialization Fund - Dr. Todd Boyle (PI), Dr. Neil MacKinnon (co-PI), Dr. Thomas Mahaffey (Co-Investigator), Ms. Bev Zwicker (Co-Investigator). SafetyNET-Rx: Business Development of a pharmacy-based continuous quality improvement program - $10,000.00

2011 - Springboard - Dr. Todd Boyle (PI), Andrew Kendall (Industry Liaison Officer). SafetyNET-Rx: Legal Framework for Business Development of a Pharmacy-based Continuous Quality Improvement Program - $1,782.50

2010-2011 - Canadian Institutes for Health Research (CIHR) Meeting, Planning, and Dissemination Grant. - Drs. Neil MacKinnon (PI) and Todd Boyle (co-applicant). CQI in Community Pharmacies: Reducing, Reporting and Learning from Medication Incidents - $9,852.00

2009 – Canada Foundation for Innovation – Infrastructure Operating Fund - Centre for Advanced Studies in Enterprise Systems in SMEs - $22,000.00 (approx)

2009-2010 – SSHRC Public Outreach Grant - Drs. Todd Boyle (PI), Neil MacKinnon (co-PI), Thomas Mahaffey, Lars Hallström, Certina Ho (Co-Investigators)  - SafetyNET: Improving Medication Safety through Quality Management and Integrative IT – $115,000.00 (approx)

2009-2010 – SSHRC Public Outreach Grant - Dr. Kenneth MacAulay (PI), Dr. Leona English, Professor Leo Gallant, Dr. Timothy Hynes, Dr. Thomas Mahaffey (Co-Investigators), Dr. Todd Boyle (Collaborator) - A new parents' guide to money – $48,600 (approx)

2008-2010 - SAP / Canadian Academic Accounting Association - Drs. Todd Boyle (PI), Ken MacAulay (co-PI). Canadian Organizational Readiness to Meet the Financial Reporting Requirements of International Financial Reporting Standards (IFRS) - $8,200 (approx).

2008-2009 – SSHRC Public Outreach Grant - Drs. Todd Boyle (PI), Neil MacKinnon (co-PI), Thomas Mahaffey, Lars Hallström, (Collaborators) - SafetyNET: A Quality Management Program for Community Pharmacies – $80,000.00 (approx)

2007-2012 - Canada Research Chair (Tier II) – Integrated information technologies in small and medium-sized enterprises - Federally funded research chair focused on enhancing medication error reporting and learning in community pharmacies through the use of continuous quality improvement and web-based information technologies - $500,000.00

2007 - Canada Foundation for Innovation - Centre for Advanced Studies in Enterprise Systems in SMEs - $70,000.00 (approx)

2007 - Nova Scotia Research and Innovation Trust - Centre for Advanced Studies in Enterprise Systems in SMEs - $70,000.00 (approx)

2006 - Industry Canada Service Contract - Drs. Ian Stuart (PI) and Todd Boyle (co-PI). An Assessment of Lean Adoption in Canadian Manufacturing Firms: A Regional Perspective of Nova Scotia and New Brunswick - $20,500.00

2004-2008 - SSHRC Standard Research Grant - Dr. Todd Boyle (PI). Managing Production System Flexibility in High-technology Manufacturers: Best Practices from Canadian and American Computer and Electronics Industrial Sectors - $49,000.00 (approx)

2004-2007 - Centre for Regional Studies Research Grant - Dr. Todd Boyle (PI). Retaining IT Professionals in Atlantic Canadian Small Towns - $5,000.00

Recent Journal and Chapter Publications

Barker J., Boyle TA, Tay L, Bishop A, Morrison B, et al. (2019) “Barriers to the use of patient safety information sources by community pharmacies”, Research in Social and Administrative Pharmacy, Accepted for Publication.

Boucher A, Ho C, MacKinnon N, Boyle TA, Bishop A, et al (2018) "Quality-related events reported by community pharmacies in Nova Scotia over a 7-year period: a descriptive analysis", CMAJ Open. Dec 18;6(4) E651-E656.

Boyle, T. A., Bishop A., Morrison, B., et al. (2016) “Pharmacist work stress and learning from quality related events”. Research in Social & Administrative Pharmacy. Sep-Oct; 12(5):772-83.

Boyle, T. A., Bishop A., Morrison, B., et al. (2016) “Pharmacist work stress and learning from quality related events”. Research in Social & Administrative Pharmacy. Sep-Oct; 12(5):772-83.

Bishop A., Boyle, T. A., Morrison, B., et al. (2015) "Public perceptions of pharmacist expanded scope of practice services", Canadian Pharmacists Journal. Sep; 148(5): 274–283.

Boyle, T. A., Ho. C. (2015) “Medication incidents and quality improvement”, Book Chapter in Pharmacy Management in Canada.

Phipps D., Ashcroft D., Boyle T. A. (2015) “Safety Culture”, Book Chapter in Safety in Medication Use.

Bishop A., Ross G.R., Boyle T. A., MacKinnon N.J. (2015) “Using the Health Belief Model to explain patient involvement in patient safety”. Health Expectations. Dec;18(6):3019-33.

Boyle T. A., Bishop A., Overmars C., et al. (2014) "Uptake of quality related event standards of practice by community pharmacies" Journal of Pharmacy Practice, [Epub ahead of print].

Bishop A., Boyle T. A.(2014) "The role of safety culture in influencing provider perceptions of patient safety." Journal of Patient Safety.[Epub ahead of print].

Boyle T. A., Bishop A., Duggan K., et al. (2014) "Keeping the “continuous” in continuous quality improvement: Exploring perceived outcomes of CQI program use in community pharmacy" Research in Social & Administrative Pharmacy, 10(1), pp. 45-57.

Augustine J, Campbell P, Warholak T, Baker K, Bishop A, Boyle TA, Nau D, MacKinnon N.(2014) "An expert round tale on quality assurance in pharmacy." The Arizona Journal of Pharmacy, 6(3), 20-24.

Boyle, T. A., Bishop A. C., Hillier C., Mahaffey T., MacKinnon N. J., Zwicker B.(2014) "Regulatory authority approaches to deploying quality improvement standards to community pharmacies: Insights from the SafetyNET-Rx program."Journal of Pharmacy Practice. 27(2):138-49.

Boyle T.A., Bishop A., Mahaffey T., MacKinnon N.J., Ashcroft D.M., Zwicker B., Reid C. (2014) "Reflections on the role of the pharmacy regulatory authority in enhancing quality related event reporting in community pharmacies."Research in Social & Administrative Pharmacy. 10(2):387-97.

Foshay N., Boyle T. A., Mather J. (2013) "A hierarchy of metadata elements for business intelligence information resource retrieval", International Journal of Business Intelligence Research. 4(4): 33-44.

Boyle T. A., Ho C., MacKinnon, N., Mahaffey T., Taylor J. (2013) "Safety Implications of Standardized Continuous Quality Improvement Programs in Community Pharmacy", Journal of Pharmacy Practice, 26(3), pp. 228 - 236.

Boyle T. A., MacKinnon, N., Mahaffey T., Duggan K., Dow, N. (2012) "Challenges of standardized continuous quality improvement programs in community pharmacies: The case of SafetyNET-Rx”, Research in Social & Administrative Pharmacy, 8(6), pp.499-508.

Boyle T. A., Scobie A., MacKinnon, N., Mahaffey T. (2012) "Assessments of quality related event learning in community pharmacies: Manual versus computerized reporting processes", Journal of the American Pharmacists Association, 52(4), pp. 498-506.

Scherrer-Rathje M. and Boyle, T. A. (2012) "An end-user taxonomy of enterprise systems flexibility: Evidence from a leading European apparel manufacturer", Information Systems Management, 29(2), pp. 86-99. 

Scobie A., Boyle T. A., MacKinnon, N., Mahaffey T (2012) "Head Office Commitment to Quality Related Event Reporting in Community Pharmacy", Canadian Pharmacists Journal, 143(3), pp. e1-e6.

Boyle T. A., Scobie A., MacKinnon, N., Mahaffey T. (2012) "Implications of process characteristics on quality related event reporting in community pharmacy", Research in Social & Administrative Pharmacy, 8, pp 76-86.

Boyle T. A., Mahaffey T., MacKinnon N.J., Deal H., Hallstrom L., Morgan H. (2011) Determinants of medication incident reporting, recovery, and learning in community pharmacies: A conceptual model, Research in Social & Administrative Pharmacy,  7, pp. 93-107.Awarded 2011 Research in Social & Administrative Pharmacy Best Paper Award.

Boyle, T. A., Scherrer-Rathje, M., and Stuart, I. (2011) "Learning to be lean: The influence of external information sources on lean improvements", Journal of Manufacturing Technology Management, 22(5), pp.587 - 603.

Scobie A., Boyle T. A., MacKinnon, N., Deal H, Mahaffey T. (2010) "Perceptions of community pharmacy staff regarding strategies to reduce and to improve the reporting of medication incidents", Canadian Pharmacists Journal, 143(6), pp. 296-300.

Peslak A., and Boyle T. A. (2010) "An exploratory study of the key skills for entry-level ERP employees", International Journal of Enterprise Information Systems, 6(2), 1-14. Awarded 2010 International Journal of Enterprise Information Systems Best Paper Award.

Palanisamy R., and Boyle, T. A. (2010) "A Framework for Managing Enterprise Systems Flexibility", Journal of e-Technology, 1(3), 131-139.Paper presented at the International Conference on Business and Digital Enterprises (ICBDE) and selected for publication in the conference journal.

Boyle, T. A., and Scherrer-Rathje, M. (2009) "An Empirical Examination of the Best Practices to Ensure Manufacturing Flexibility – Lean Alignment", Journal of Manufacturing Technology Management, 20(3), 348-366.

Scherrer-Rathje M., Boyle.T. A., and Deflorin, P. (2009) "Lean take two! Reflections from the second attempt at lean implementation", Business Horizons, 52, pp. 79-88.

Palanisamy R., Boyle, T. A., and I. Stuart (2009) "User/System personnel interface in improving information systems flexibility",Annamalai International Journal of Business Studies & Research, 1(1), pp. 12-22. Paper presented at the International Conference on Indigenous Management Practices and selected for publication in the conference journal.

Boyle, T. A. (2007) "Computers-for-edu: An Advanced Business Application Programming (ABAP) Teaching Case", Journal of Information Systems Education, 18(2), pp. 283-296.

Stuart, I., and Boyle, T. A. (2007) "Advancing the Adoption of "Lean" in Canadian SMEs", Ivey Business Journal, January/February.http://www.iveybusinessjournal.com/article.asp?intArticle_ID=650

Boyle, T. A. (2007) "Technical-Oriented ERP Body of Knowledge for Information Systems Programs: Content and Implementation", Journal of Education for Business, 82(5), pp. 267-275.

Boyle, T. A., and Strong, S. E. (2006) "Skill Requirements of ERP Graduates", Journal of Information Systems Education, 17(4), pp. 403-412.

Boyle, T. A., Kumar, V., and Kumar, U. (2006) "Concurrent Engineering Teams II: Performance Consequences of Usage", Team Performance Management 12(5/6), pp. 125-137.

Kumar, V., Fantazy, K., Kumar, U, and Boyle, T. A. (2006) "Implementation and Management Framework for Supply Chain Flexibility", Journal of Enterprise Information Management, 19(3), pp. 303-319.

Boyle, T. A. (2006) "Towards Best Practices for Managing Manufacturing Flexibility", Journal of Manufacturing Technology Management, 17(1), pp. 16-21.

Boyle, T. A., Kumar, V., and Kumar, U. (2006) "Determinants of Integrated Product Development Diffusion", R&D Management, 35(1), pp. 37-54.

Boyle, T. A., Kumar, V., and Kumar, U. (2005) "Concurrent Engineering Teams I: Organizational Determinants of Usage", Team Performance Management, 11(7/8), pp. 263-279.

Boyle, T. A. (2005) "Improving Team Performance using Repertory Grids", Team Performance Management, 11(5/6), pp. 179-187.

Boyle, T. A., Kumar, U., and Kumar, V. (2005) "Organizational Contextual Determinants of Cross-Functional NPD Team Support", Team Performance Management, 11(1/2), 27-39.

Kumar, V. and Boyle, T. A. (2001) "A Quality Management Implementation Framework for Manufacturing Based R&D Environments". The International Journal of Quality and Reliability Management, 18(3), 336-359.

 

Recent Conference Publications

Palanisamy, R, and T. Boyle (2010), Managing Enterprise Systems Flexibility: A Conceptual Framework and Research Issues. International Conference on Business and Digital Enterprises (ICBDE). Accepted for publication.

Boyle T.A., MacAulay K., Morgan H. (2009) "Readiness of Canadian publicly accountable enterprises for IFRS", Proceedings of the 2009 Atlantic Schools of Business Conference.

Boyle, T. A, Mahaffey, T, Hallstrom, L., Morgan, H, MacKinnon, N, and Deal, H (2009) "Determinants of Error Reporting, Recovery, and Learning in Canadian Retail Pharmacies: A Conceptual Model", Proceedings of the 2009 Conference, Health Care Management Division. Administrative Sciences Association of Canada, 30.

Boyle, T. A, Mahaffey, T, Hallstrom, L., Morgan, H, MacKinnon, N, and Deal, H (2009) "Determinants of CQI Program Diffusion by Canadian Retail Pharmacies", European Operations Management Association Annual Conference: Health Care Management Division.

Palanisamy, R. Boyle, T. and Stuart, I. (2009) "User / System Personnel Interface in Improving Information Systems Flexibility" International Conference on Indigenous Management Practices, India.

Boyle, T. A., Scherrer-Rathje, M., and I. Stuart (2008) "Influence of external information sources on lean improvements: An exploratory model", Proceedings of the 2008 Decision Sciences Institute Annual Meeting, Baltimore, Maryland, USA.

Sullivan, J., Boyle, T. A., and Scherrer-Rathje, M. (2008) "Towards a Framework for Balancing Enterprise Systems Flexibility", 2008 International Conference on Information Resources Management, Niagara Falls, Ontario.

Scherrer-Rathje, M., and Boyle, T. A. (2008) "Identifying and Measuring Required-Actual Manufacturing Flexibility Gaps", 2008 Production and Operations Management Society (POMS), La Jolla, California, USA.

Scherrer-Rathje, M., Boyle, T. A., Deflorin, P (2008) "Prevalence of banking, redefining, adapting and reduction flexibility strategies in North American manufacturers", 2008 Eurpoean Operations Management Association (EurOMA) Conference, Groningen, Netherlands.

Müller, J., Scherrer-Rathje, M., Boyle, T. A. (2008) "Impact of outsourcing on various dimensions of manufacturing flexibility", 2008 Eurpoean Operations Management Association (EurOMA) Conference, Groningen, Netherlands.

Scherrer-Rathje, M., and Boyle, T. A. (2008) "An end-user perspective of ERP flexibility", Proceedings of the 2008 Conference, Production and Operations Management Division. Administrative Sciences Association of Canada, 29(7), pp. 12-15.

Boyle, T. A. and Stuart, I. (2007) "Lean Implementation: Predicting Implementation Success and the Rate of Improvement", Proceedings of the 2007 Conference, Production and Operations Management Division. Administrative Sciences Association of Canada, 28(7).

Boyle, T. A., and Strong, S. E. (2006) "Key Skills Organizations Expect from ERP Graduates" Proceedings of the 2006 Conference, Production and Operations Management Division. Administrative Sciences Association of Canada, 27(7), pp. 109-124.

Boyle, T. A., Kumar, V., and Kumar, U. (2005) "A PLS Model of the Organizational Determinants of Integrated Product Development Diffusion" Proceedings of the 2005 Conference, Production and Operations Management Division. Administrative Sciences Association of Canada, 26(7), pp. 1-12. Won Divisional Best Paper Award

Boyle, T. A., Kumar, V., and Kumar, U. (2005) "A PLS Model of the Performance Consequences of Integrated Product Development Diffusion" Proceedings of the 2005 Conference, Production and Operations Management Division. Administrative Sciences Association of Canada, 26(7), pp. 47-59.

MacIsaac, K., and Boyle, T. A. (2004) "Determinants of the Usage of Public Computer Lab Facilities in Rural Communities", Proceedings of the 2004 Atlantic Schools of Business Conference, 34, pp. 221-230.

Boyle, T. A., Kumar, U., and Kumar, V. (2003) "Determinants of Integrated Product Development Diffusion", Proceedings of the 2003 Atlantic Schools of Business Conference, 33, pp. 266-274.

Boyle, T. A., Kumar, U., and Kumar, V. (2003) "Determinants of the Diffusion of Cross-Functional New Product Development Teams" Proceedings of the 2003 Annual Conference, Production and Operations Management Division. Administrative Sciences Association of Canada, 24(7).

Boyle, T. A., Kumar, V., and Kumar, U. (2002) "The Implementation of Manufacturing Flexibility: A Conceptual Framework" Proceedings of the 2002 Annual Conference, Production and Operations Management Division. Administrative Sciences Association of Canada, 23(7), 52-61.

Kumar, U., Boyle, T. A., and Kumar, V. (2001) "Factors Influencing the Degree of ERP Software Integration into Business School Curricula". in: Khosrowpour, M. (ed) Managing Information Technology in a Global Economy, Idea Group Publishing, Hershey, Pennsylvania.

Kumar, V., and Boyle, T. A. (2000) "An Initial Model for Quality Management Implementation into the R&D Departments of Manufacturing Organizations" Proceedings of the 2000 Annual Conference, Production and Operations Management Division. Administrative Sciences Association of Canada, 21(7), 24-34.

Kumar, V., and Boyle, T. A. (1999) "Status of Research on Quality and Quality Management in R&D" Proceedings of the 1999 Annual Conference, Production and Operations Management Division. Administrative Sciences Association of Canada, 20(7), 14-23.

Abstracts and Posters

Boyle TA, Bishop A, Morrison, B, et al. (2015) Work stress and learning from medication errors in community pharmacies, 75th FIP World Congress of Pharmacy and Pharmaceutical Sciences, Düsseldorf, Germany, Poster Presentation.

Boyle TA, Bishop A, Morrison, B, et al. (2015) Getting the Balance Right: Effort, Reward and Commitment in Community Pharmacy, Health Care Management Division. Administrative Sciences Association of Canada, Presentation abstract.

Bishop, A, Baker GR, Boyle TA, MacKinnon, N. (2015) Patient Involvement in Patient Safety: Applying the Health Belief Model, KT Canada Scientific Meeting, Halifax, NS, Poster presentation.

Boyle TA, Mahaffey T, Bishop A, Murphy A, Barker J, et al. (2014) Pharmacist comfort with reporting quality related events (QREs) of varying severity, CPhA National Conference 2014, Saskatoon, SK, Poster presentation.

Mahaffey T, Boyle TA, Bishop A, Murphy A, Barker J, et al. (2014) Public attitudes towards the expanded scope of pharmacy practice in Nova Scotia, CPhA National Conference 2014, Saskatoon, SK, Presentation abstract.

Boyle TA, Bishop A, Mahaffey T, MacKinnon N, Zwicker B (2013) Using a Mobile Information System to Assess Community Pharmacy Quality Assurance Compliance in Nova Scotia, CPhA National Conference 2013, June 1-4, 2013, Poster presentation.

Boyle TA, Bishop A, Mahaffey T, MacKinnon N, Zwicker B (2013) Medication Error Reporting in Community Pharmacies: Reflections on the Role of Provincial Regulatory Authorities, CPhA National Conference 2013, June 1-4, 2013, Poster presentation.

Boyle TA, Ho C, MacKinnon N, Mahaffey T, Taylor J (2012) Medication safety implications of standardized CQI programs in community pharmacy, CPhA National Conference 2012, June 1-4, 2012, Presentation.

Boyle TA, Mahaffey T, MacKinnon N, Mahaffey A, Duggan K. (2012) Implications of standardized CQI programs in community pharmacy: Insights from the SafetyNET-Rx project CPhA National Conference 2012, June 1-4, 2012, Poster presentation.

Boyle TA, Mahaffey T, MacKinnon N, Taylor J, Scobie A. (2012) Quality Related Event Reporting: Insights from Provincial Pharmacy Regulatory Authorities, CPhA National Conference 2012, June 1-4, 2012, Poster presentation.

Dow N, Boyle TA, MacKinnon NJ, Mahaffey T, Ho C. (2011) Performance improvements from CQI program implementation in Nova Scotia community pharmacies, Annual Conference of the Pharmacy Association of Nova Scotia, October 28-30, 2011, Poster Presentation.

Hillier C, Boyle TA, Scobie A, Mahaffey T, MacKinnon, T. (2011) Community pharmacy readiness to implement continuous quality assurance standards, Annual Conference of the Pharmacy Association of Nova Scotia, October 28-30, 2011, Poster Presentation.

Mahaffey A, Boyle TA, Duggan K, Mahaffey T, MacKinnon, T. (2011) Initial challenges of continuous quality improvement (CQI) program implementation in community pharmacies, Annual Conference of the Pharmacy Association of Nova Scotia, October 28-30, 2011, Poster Presentation.

Taylor J, Boyle TA. (2011) Determinants of quality related event (QRE) learning in community pharmacies, Annual Conference of the Pharmacy Association of Nova Scotia, October 28-30, 2011, Poster Presentation.

Ho C., MacKinnon N.J., Boyle T.A., et al. (2011) Analysis of Medication Incidents in Community Pharmacy, 2011 American Association of Colleges of Pharmacy annual meeting, San Antonio, July 9-11, poster presentation.

Boyle T.A., Mahaffey T.,  Hillier C., MacKinnon, N.J.  (2011) Role of process, store, and staff type on medication error reporting processes in community pharmacies, Annual meeting of the Administrative Sciences Association of Canada, Montreal, July 2-5, abstract.

Boyle T.A., MacKinnon N.J., Mahaffey T., Duggan K. (2011) Challenges of CQI program implementation in community pharmacies: The case of SafetyNET-Rx,  2011 Annual meeting of the Production and Operations Management Society, Reno, USA,  April 29-May 2, abstract.

Scobie A., Boyle T.A., MacKinnon N.J., Mahaffey T.,  Duggan K. (2011) Impact of process characteristics on quality related event (QRE) reporting in Nova Scotia community pharmacies, 2011 CAPT Annual Conference, Ottawa,  April 17-19, poster presentation.

Taylor, J., and Boyle T. A. (2011) Learning to be ethical: An initial comparison of the cognitive moral development of accounting students and professional auditors. 2011 Atlantic Schools of Business Conference, Charlottetown, PE, Sept 30 2011, abstract.

Jackson B., MacKinnon N.J., Boyle T.A., Mahaffey T., Zwicker B., Deal H., Scobie A. (2010) SafetyNET-Rx: Pilot project for patient safety and quality improvement in Nova Scotia Pharmacies, The Canadian Healthcare Safety Symposium, poster presentation.

Scobie A., Boyle T.A., MacKinnon N.J., Mahaffey T. (2010) Community pharmacy medication incident reporting processes: The role of computerization and pharmacy staff position, The Canadian Healthcare Safety Symposium, poster presentation.

Scobie A., MacKinnon N., Boyle T.A., Deal H., Mahaffey T. (2009). Pharmacy Staff Perceptions of Medication Incident Reduction and Reporting in Nova Scotia, College of Pharmacy, Dalhousie University and Academy Health Annual Research Meeting, Boston, poster presentation.

Technical Reports & Edited Proceedings

Boyle, T. A. (ed.) (2012) Proceedings of the Annual Conference of the Administrative Sciences Association of Canada – Health Care Management Division, 33(28).

Boyle, T. A. (ed.) (2011) Proceedings of the Annual Conference of the Administrative Sciences Association of Canada – Health Care Management Division, 32(28).

Boyle, T. A. (ed.) (2007) Proceedings of the Annual Conference of the Administrative Sciences Association of Canada – Production and Operations Management Division, 28(7).

Stuart, I., and Boyle, T. A. (2006) An Assessment of Lean Adoption in Canadian Manufacturing Firms, Industry Canada Service Contract 5016705.

Boyle, T. A. (ed.) (2001) Proceedings of the Annual Conference of the Administrative Sciences Association of Canada – Production and Operations Management Division, 22(7).

Invited Industry Presentations & Training Courses

Stuart, I., and Boyle, T. A. (2007) "Lean, ERP and Supply Chain Integration: Observations from the Trenches". Presented at the 2007 SYSPRO Canadian VAR Conference, Vancouver, BC.

Boyle, T. A. (2007) "Incorporating ABAP into your Information Systems Courses", 5-day ABAP course presented to faculty from member universities of the SAP University Alliances Program, Montreal, PQ.

Boyle, T. A. (2006) "An Enterprise Resource Planning Major for Computing and Information Systems Students". Presented at the 2006 SAP Curriculum Conference, Dallas, Texas.

Boyle, T. A. (2005) "Introduction to ABAP Programming", 5-day ABAP course presented to faculty from member universities and colleges of the SAP University Alliances Program, Antigonish, NS.

Boyle, T. A. (2005, 2007) Introduction to ABAP Programming: Course Workbook. This is a workbook written for use in the SAP University Alliances Introduction to ABAP Programming workshops.  The workbook contains lecture notes, sample ABAP programs and solutions, and a programming case.

Other Research Contributions

Boyle, T. A. (2003) Organizational Diffusion of Integrated Product Development: Determinants and Performance Consequences  Ph.D. Dissertation, Carleton University, Ottawa, Canada.

 Boyle, T. A. (2001) The Implementation and Management of Manufacturing Flexibility: A Conceptual Framework and Methodology Ph.D. Comprehensive Examination - Written Portion, Carleton University, Ottawa, Canada.

Boyle, T. A. (1999) Quality Management in the R&D Departments of Quality Award Winning Manufacturing Organizations. Master's Thesis, Carleton University, Ottawa, Canada